If you can’t log into your account, try these two things:


1. Check your login details.

  • Is it possible you registered with a different email address?
  • Check that your CAPS lock is not turned on. Passwords are case sensitive.
  • Still no success? You can always Reset your password.


2. Check your browser.

  • Delete your cookies, clear your cache and restart your computer.
  • Try using a different browser. We find Chrome or Firefox are usually reliable.


If you still can’t log in, please contact us.

Tanzania
Saint Lucia