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Fix Shambolic HMRC Performance

Her Majesty's Revenue and Customs (HMRC) is charged with the collection of taxes from individuals and businesses within the United Kingdom.

However, it is in a dire mess as the attached report shows...

Headline issues include:

  • ‘Tax gap’ running at 5.1% of annual liabilities; £42 billion total in unpaid tax
  • Unacceptable customer service levels unlikely to improve quickly
  • Low aspirations as HMRC aims to recover only a quarter of fraud losses in Covid support like furlough

How in the world can a major Government Department get into such as mess, and how in the world is it going to be fixed?


Desired Outcomes

What Are You Trying To Achieve
Because this is unacceptable.
Success Criteria
A glowing Report perhaps...

Requirements Needed To Progress

Preferred Participants
Type of Help Needed
Different Thinking, Investment, Public Awareness

Considerations & Next Steps

Why Consider Helping
Quite clearly, these Departments are inept at managing anything, perhaps our Tax rules are too complex, systems inadequate, staff ill-equipped, and poorly paid.
What's In It For Those That Get Involved
Pride in our Country maybe?
Next Steps For Interested Parties
Put your ideas forward and let's see if together we can help...

Location or Impact of Ambition

100 Parliament Street, London, UK

Other Information

Ambition Status
Ambition Priority
Important & Urgent


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Author Info


Nadine James

Member since 3 months ago
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Nadine James

Member since 3 months ago
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