Updated 3rd December 2018
TERMS OF SUPPLY OF GOODS AND SERVICES.
Please find below the Terms of Supply of Goods and Services of Ideas-Shared.Com, which is owned and operated by Bob Thompson and Ivar Ingimarsson.
If you do not agree with these Terms please do not use this website.
1.1 These are the legal terms and conditions (“Terms”, “Subscription Terms”), which apply to the services and products available from ideas-shared.com (“our website”, “we”, “our”, “us”) and to any correspondence by email between you and us. Please read these terms carefully before using our website.
1.2 ideas-shared.com is owned and operated by Bob Thompson and Ivar Ingimarsson, whose registered office is at 67 Lyon Road, Crowthorne, Berkshire, RG45 6RX, England.
1.3 When you subscribe to ideas-shared.com, you agree to all of these Subscription Terms.
1.4 Please read the following Subscription Terms carefully as they form an agreement between us.
2. DETAILS OF SERVICES OR GOODS OFFERED
2.1 ideas-shared.com is an Internet business, providing opportunities to develop ideas, resolve problems and post other content such as questions, jobs, rants, articles and solutions, which together facilitate change and improvement. Our website describes the Products and Services in more detail.
3. DELIVERY ARRANGEMENTS AND PAYMENT
3.1 We will commence supplying our services to you as soon as you accept these Terms. Unless you and Us agree otherwise, you will not be able to cancel these Terms under the Consumer Protection (Distance Selling) Regulations 2000 or any equivalent legislation in your jurisdiction once the supply of the services has been commenced.
3.2 Joining ideas-shared.com (our Community) is free.
3.3 Each registration is for a single user only. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
3.4 Responsibility for the security of any passwords issued rests with you.
3.5 We make every effort to ensure that the pricing on our website is correct. However, if an error in pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). The processing of an order can be cancelled or corrected by us at anytime up to the dispatch of that order or any related items.
3.6 We reserve the right to alter all product pricing without notice.
3.7 Unless otherwise stated, all fees are payable in UKP. You are responsible for paying all fees and application taxes associated when using our website in a timely manner with a valid payment method.
3.8 When you place an order you will automatically receive a confirmation email to confirm your order, provided you have supplied your email address. Your order constitutes an offer made to us to purchase the goods specified in the order.
3.9 Title in any products or services ordered from us does not pass to you, the purchaser until we have received and processed a valid payment, and the payment has been made into our own bank account and your order has been processed and confirmed.
3.10 We cannot guarantee continuous or secure access to our services, and the operation of the website may be interfered with by numerous factors outside of our control. While will use our reasonable endeavour to maintain an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether expressed or implied) about the availability of our services.
3.11 We shall not be liable to you in contract, tort (including negligence) or otherwise for any business losses, such as loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not reasonably foreseeable by us arising out of the use of our website.
3.12 We shall not be liable for delay or failure to perform any obligation under these Terms if the delay or failure is caused by any circumstances beyond our reasonable control, including but not limited to, acts of god, war, civil disorder or industrial disputes.
4. REFUND POLICY
4.1 The Cooling Off Period:
4.1.1 If you reside in the European Union and you purchase a Product the Consumer Protection (Distance Selling) Regulations 2000 may apply, and you may have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is purchased ( the “Cooling Off Period”).
4.1.2 This applies to all of our products except for digital items (e.g.: membership access, e-Books, PDF’s, soft copy products or any other downloadable media) if you start downloading your product, or if the performance of our services has begun (such as if the Product activation key has been disclosed to you), before the end of the Cooling Off Period. Please note that if you purchase services from us, the performance of our services will begin immediately after you have received our purchase confirmation email.
4.1.3 Subject to the above, should you wish or decide to withdraw or cancel your purchase within the seven working day Cooling Off Period, we will provide you with a refund for your purchase.
4.1.4 Please note that in order to cancel your purchase and exercise this right, you must notify us in writing (email, letter) within the seven working day Cooling Off Period at the contact details provided below in Paragraph 9.
4.1.5 Please read our Returns Procedure provided below in Paragraph 5 on how to return items to us securely.
4.2 Standard Refund Policy:
4.2.1 No right of cancellation, refund or return exists under the Consumer Protection (Distance Selling) Regulations 2000 once you have used the goods and 30 working days have passed unless the product is defective and you are returning it for this reason.
4.2.2 Please note that in order to cancel your purchase and exercise this right, you must notify us in writing (email, fax, letter) at the contact details provided below in Paragraph 9.
4.2.3 We will only refund payment for any damaged, defective or unused and unopened products received by us within 30 working days of delivery.
4.2.4 This applies to all of our products except for digital items (eg: e-Books, PDF’s, soft copy products or any other downloadable media) if you start downloading your product, or if the performance of our services has begun (such as if the Product activation key has been disclosed to you). Please note that if you purchase services from us, the performance of our services will begin immediately after you have received our purchase confirmation email.
4.2.5 Orders placed by credit or debit card from this website will be refunded directly to your credit or debit card. Orders placed by other means will be refunded by cheque. These refunds will be made within 30 days of return of goods.
4.2.6 Please read our Returns Procedure provided below in Paragraph 5 on how to return items to us securely, excluding digital items.
4.2.7 Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective, this excludes digital items.
4.2.8 You must retain your proof of posting as we cannot accept claims for refunds unless we have received the goods.
4.2.9 As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item together with the item’s normal postage charge–we cannot refund any priority, express or courier component of the postage charge.
4.2.10 As stated above notification of cancellation must be in writing, a telephone call is not a valid cancellation.
4.3 Money Back Guarantee Listed Products and/or Services:
4.3.1 We operate a 30-day money back guarantee refund policy on certain products and/ or services; these offers are explicitly stated on the products and/or services to which they apply.
4.3.2 Where you have expressed dissatisfaction with these products and/or services a full refund will be offered. Prior to agreeing to a refund, you must notify us with a reason for your cancellation in writing at the contact details provided below in Paragraph 9.
4.3.3 No right of cancellation, refund or return exists once the explicitly stated guarantee period has expired.
5. RETURNS PROCEDURE (EXCLUDES DIGITAL PRODUCTS):
5.1 Please observe the following procedure for all returns to us:
5.2 On the back of your delivery note or on another piece of paper, include your order number and the reason for the return. If you are returning your product because it is defective, please state the defect or defects.
5.3 Repackage the product in its original packaging, including any accessories, brochures, manuals, guarantees or warranties that came with the product. Unfortunately we will be unable to issue a refund where the product is in an incomplete state.
5.4 If the original packaging surrounding the product has been damaged or destroyed we will only issue a refund if the product is being returned due to a defect. If the original packaging of a defective product has been damaged or destroyed during transit you should ensure that the returned product is adequately packed for shipment back to us.
5.5 You are responsible for paying any postage or shipping costs incurred when returning a product.
5.6 We recommend that all returns be sent by registered post, so that a record of the return is available for you. You must retain your proof of posting as we cannot accept claims for refunds unless we have received the goods.
5.7 We will not issue refunds for any items lost or stolen in transit to us. Where a return is lost or stolen in transit to us, you should claim compensation from the company that shipped the return.
5.8 Subject to the above, we will refund the purchase price of the returned product within thirty days of receiving written notification of your intention to return the product.
5.9 We will also refund the cost of standard or recorded postage incurred returning a product, if incorrectly sent by us or where the product has been returned due to a defect. Please note that we will not refund any courier, overnight or express element off any delivery or postage charge, including Royal Mail Special Delivery.
5.10 As stated above, we shall not be liable for delay or failure to perform any obligation under these Terms if the delay or failure is caused by any circumstances beyond our reasonable control, including but not limited to, acts of god, war, civil disorder or industrial disputes.
5.11 This returns policy does not affect your statutory rights.
6.1 We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it. We reserve the right to limit access to it. Unless explicitly stated, any new features including new content and/or the sale of new Products/ Services shall be subject to these terms and conditions.
6.2 These terms set out the entire agreement and understanding between you and ideas-shared.com.
6.3 We reserve the right to change these Subscription Terms at any time, without giving notice to you.
6.4 Any formal legal notices should be sent to us at the address at the end of these Subscription Terms by email confirmed by post. Failure by us to enforce a right does not result in a waiver of such right.
6.5 Nothing in these Subscription Terms shall confer on any third party any benefit or the right to enforce any term of these Subscription Terms.
6.6 Nothing in these Subscription Terms affects your rights as a consumer.
7.1 The foregoing paragraphs, sub-paragraphs and clauses of these Terms shall be read and construed independently of each other. Should any part of this agreement or its paragraphs or sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.
8. APPLICABLE LAW
8.1 These Terms of Supply of Goods and Services are governed by English Law.
8.2 The Courts of England and Wales shall have exclusive jurisdiction over any claim arising from relating to, a visit to our website although we retain the right to bring proceedings against you for breach of these terms and conditions in your country of residence or any other relevant country.
9. CONTACT DETAILS
Bob Thompson & Ivar Ingimarsson
67 Lyon Road, Crowthorne, Berkshire, RG45 6RX, England
Phone: + 44 (7494) 294 885
If you have any queries regarding our Terms of Supply and Goods please contact us in writing at the above address or via the following email email@example.com